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Problems Launching AKO/DKO IM

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If you are experiencing problems with your AKO/DKO IM, ensure that you have the latest version of Adobe Flash Player installed on your computer.

Note: If you are not using your personal computer, you may need to contact your local administrators to ensure that you have Adobe Flash installed on your computer.

For more information on the new version of the AKO/DKO IM check AKO Instant Messenger: Features & Troubleshooting.

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