Enterprise Email

Preparing for the AKO mail migration to DISA Enterprise Email.

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What can I do to make sure I have as smooth a transition to DISA Enterprise Email as possible?

Preparing for the Enterprise Email Migration

Attempt to Access mail.mil

1 Browse to EE OWA; https://web.mail.mil
2 Click ‘Ok’
3 Select your Email Certificate and click ‘Ok’
4 Enter your PIN as requested
5 Click the next link that appears
6 Select your Email Certificate again and click ‘Ok’
7 You should now have access to your EE OWA assuming you are properly configured

Note Email Address Change

You will have a new Email Address in DISA Enterprise Email. You can see this address by clicking “Options” in the upper right (it is next to a question mark symbol) and then “see all options…”

Your new @mail.mil email address will be listed on this page.

Reduce Mailbox Size

Users of Outlook Web Access are limited to a 512MB mailbox. If your mailbox size is over 512MB your ability to send new email will be suspended until your mailbox is reduced in size.

If your mailbox size is greater than 512MB at the time of your mail migration your ability to send will be automatically suspended until you are able to access your Enterprise Email and reduce the size of your mailbox.

For the smoothest transition and ability to access the new mail.mil please reduce your AKO mailbox size to under 512MB as you approach your migration date.

Transfer Contacts and Calendar

Transferring your contacts and calendar must be manual as it is unfortunately not possible to have your Contacts and Calendar migrated along with your Email.

You can export your AKO contacts into a spreadsheet so that they can be saved before they are deleted. To do this log in to your AKO webmail account and click on Address Book. In the upper left there will be an Import/Export button; click it and select Export. Select CSV (comma separated variable) and save it to your computer. This file can be opened with MS Excel for a nicely formatted list of your contacts.

There is unfortunately no similar function for calendar objects; these must be transferred manually.

Deletion of AKO Mailbox

When your AKO mailbox is migrated to Enterprise Email the mailbox will be fully deleted two weeks later. You must transfer your data by the end of this period or it will be lost.

Making Your Home PC CAC-Ready

Installing your CAC information can be found here.

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