Enterprise Email
Why is AKO so hard to get into?

Why is AKO so hard to get into?

Why is AKO/DKO security so tough that it even keeps soldiers out? AKO/DKO provides world-class security for online information management, digital document storage and email solutions to more than 2.4 million users. By adopting security industry best practices and standards, [...]

December 4, 2012 Common Access Card Information, Enterprise Email, Informative
Certificate Error Accessing AKO/DKO portal

Certificate Error Accessing AKO/DKO portal

Why am I getting a certificate error when accessing the AKO/DKO portal? There has always been a certificate warning with regards to the AKO/DKO portal. In IE version 6 this message was a pop-up that gives you details about the [...]

December 4, 2012 Enterprise Email, Informative
What is DKO?

What is DKO?

The Department of Defense requires an information sharing environment that supports secure access to disparate, cross-service capabilities and information as an enterprise collaborative environment for warfighting, business, and intelligence users. The focus of Defense Knowledge Online (DKO) is the requirement [...]

December 4, 2012 Informative
What is Army Knowledge Online (AKO)?

What is Army Knowledge Online (AKO)?

What is Army Knowledge Online (AKO)? The Army’s Enterprise Portal, Army Knowledge Online (AKO), is a primary component of the Army Knowledge Management (AKM) strategy and The Army Transformation. As the single point of entry into a robust and scalable [...]

December 4, 2012 Enterprise Email, Informative
Problems Importing/Exporting Address Book

Problems Importing/Exporting Address Book

I am having trouble importing/exporting addresses with my AKO/DKO webmail. What can I do to correct the issue? We are currently working to improve the functionality of the ‘Import/Export’ feature of the AKO webmail. To get this feature to work [...]

December 4, 2012 Informative
Internet Explorer 9 and Webmail 2.0

Internet Explorer 9 and Webmail 2.0

Why does Webmail lock when using Internet Explorer 9? There is a confirmed compatibility issue with a background library within Webmail 2.0 when using Internet Explorer 9. This can prevent it from loading correctly, causing it to freeze or “lock up” [...]

December 3, 2012 Enterprise Email, Informative
AKO/DKO Webmail Freezes when it loads.

AKO/DKO Webmail Freezes when it loads.

There are several reasons why your email may not be loading completely.Webmail Freezing Above 70% If you do not have a preferred web browser set in your Mail Options you may freeze during the loading process. In order to resolve [...]

December 3, 2012 Common Access Card Information, Enterprise Email, Informative
AKO Webmail 2.0 – web.mail.mil

AKO Webmail 2.0 – web.mail.mil

What can you tell me about Webmail 2.0? Where can I go to learn how to use all of the features of Webmail 2.0? What are the new features of Webmail 2.0? The new Webmail client features a fully integrated [...]

December 3, 2012 Enterprise Email, Informative