Enterprise Email
Outlook 2007 IMAP set up

Outlook 2007 IMAP set up

What settings do I need to configure Outlook 2007 with my AKO/DKO webmail? Follow the directions below to configure your AKO/DKO webmail to Outlook 2007 on your local machine. Open Outlook 2007. Click on ‘Tools’ Click on ‘Account Settings…’. Within [...]

December 11, 2012 Common Access Card Information, Enterprise Email, Informative
Handheld Devices

Handheld Devices

Due to the variability with the configuration of a personal handheld device the AKO/DKO helpdesk cannot provide direct support with its configuration; please refer to your vendor’s instructions on how to configure your device. We have included links to some [...]

December 11, 2012 Enterprise Email, Informative
Configure AKO/DKO webmail with an external email client

Configure AKO/DKO webmail with an external email client

How do I configure my AKO/DKO webmail with an external email client? The settings to use your AKO/DKO email with an external email client are all the same, just the look and feel of each email client are not. Use [...]

December 11, 2012 Common Access Card Information, Enterprise Email, Informative
Set up your AKO mail with an iPhone.

Set up your AKO mail with an iPhone.

How do I setup my iPhone to receive AKO email? Configuration and troubleshooting support for handheld devices is only available on a limited basis from the AKO/DKO Helpdesk; however, these devices may be used with your AKO/DKO email and IM [...]

December 11, 2012 Informative
HTML Won’t Display in Webmail

HTML Won’t Display in Webmail

HTML content can no longer be viewed in an email within AKO/DKO webmail. HTML scripts within the body of the email. AKO/DKO webmail is stripping javascript and placing “This message contained javascript which has been removed by AKO/DKO IAW INFOCON [...]

December 11, 2012 Common Access Card Information, Informative
Digitally Signing and Encrypting Emails

Digitally Signing and Encrypting Emails

To digitally sign or encrypt emails you will need to: Enable the S/MIME (Secure/Multipurpose Internet Mail Extensions) option on your AKO/DKO webmail. Have your internet browser configured to work with S/MIME. Using Internet Explorer as your browser requires having your [...]

December 11, 2012 Common Access Card Information, Enterprise Email, Informative
Outlook 2007 IMAP set up

Outlook 2007 IMAP set up

What settings do I need to configure Outlook 2007 with my AKO/DKO webmail? Answer o digitally sign or encrypt emails you will need to: Enable the S/MIME (Secure/Multipurpose Internet Mail Extensions) option on your AKO/DKO webmail. Have your internet browser [...]

December 11, 2012 Common Access Card Information, Informative
How do I access the ‘DoD Global Directory Service (GDS)’ site?

How do I access the ‘DoD Global Directory Service (GDS)’ site?

DoD Global Directory Service (GDS) is a Department of Defense (DoD) enterprise-wide search engine. It allows DoD personnel names, e-mail addresses, and DoD PKI email encryption certificates to be searchable via the web. GDS pulls information from PKI directories and [...]

December 11, 2012 Common Access Card Information, Enterprise Email, Informative
What is the AKO/DKO webmail?

What is the AKO/DKO webmail?

Question What is the AKO/DKO webmail? Answer AKO/DKO Webmail is a web-based communication and collaboration client that allows you to compose and manage email messages, manage personal addresses including accessing any public address books, and manage and share calendars. You [...]

December 11, 2012 Informative
I got prompted to answer my KBA questions after clicking the Email Button

I got prompted to answer my KBA questions after clicking the Email Button

Question How do I access AKO webmail without being prompted to answer my KBA questions? Answer If you are prompted to answer your KBA questions or you are being taken back to the login page when accessing webmail from within [...]

December 11, 2012 Informative