Enterprise Email
Password Reset Locked

Password Reset Locked

Why am I limited on how often I can reset my password without using my CAC? CAC restrictions on passwords You are limited to resetting your password to AKO using the external reset process a maximum of five times. After [...]

December 13, 2012 Common Access Card Information, Informative
CAC-Only Login

CAC-Only Login

What is CAC-Only login? I am tired of resetting my password, how can I make it so I don’t have to reset my password all the time? How do I remove the CAC-Only login? CAC-Only login If you have a [...]

December 13, 2012 Common Access Card Information, Informative
Outlook 2010 Configuration

Outlook 2010 Configuration

How do I configure AKO webmail to work with Office 2010? Follow the directions below to configure your AKO/DKO webmail to Outlook 2010 on your local machine. 1. Open Outlook 2010. 2. Click on ‘File’. 3. Click on ‘Add Account [...]

December 11, 2012 Common Access Card Information, Enterprise Email, Informative
MAC Mail Configuration

MAC Mail Configuration

How do I configure my AKO/DKO webmail to MAC Mail? The following instructions will assist you with setting up your AKO/DKO mail account with Mac Mail. Launch “Mail” application. Click on ‘Mail’ located at the top left of the screen. [...]

December 11, 2012 Informative
Set up Mozilla Thunderbird with your AKO Directory (GAL)

Set up Mozilla Thunderbird with your AKO Directory (GAL)

How do I configure my AKO/DKO directory (GAL) to work with Thunderbird 3.x? Use the following steps to configure the Mozilla Thunderbird (version 3.x) mail client, with your AKO directory (GAL)*: 1)     1) Install the DoD Configuration Add-on for Mozilla: [...]

December 11, 2012 Informative
How do I set up Thunderbird with my AKO mail?

How do I set up Thunderbird with my AKO mail?

How do I set up Thunderbird with my AKO mail? To configure Thunderbird with your AKO mail: 1. Open Mozilla Thunderbird and go to Tools –> Account Settings. 2. Click the ‘Account Actions’ button then ‘Add Mail Account’ and enter [...]

December 11, 2012 Enterprise Email, Informative
AKO Mail: Outlook Express Integration

AKO Mail: Outlook Express Integration

How do I configure my AKO webmail to Outlook Express? Follow the directions below to configure your AKO Webmail to Outlook Express on your local machine. 1. Open Outlook Express 2. Click on ‘Tools’. 3. Click on ‘Accounts…’. 4. Click [...]

December 11, 2012 Informative
Outlook Connector

Outlook Connector

Where can a user get assistance with Outlook Connector? The AKO Outlook Connector allows you to use Microsoft Office Outlook 2003 or Outlook 2007 to more easily access and manage your AKO email.  It connects your Outlook client with your AKO [...]

December 11, 2012 Enterprise Email, Informative
Outlook 2003 IMAP set up

Outlook 2003 IMAP set up

AKO also provides an Outlook Connector that can configure your Outlook for AKO Mail, Calendar, and Directory services automatically.  For more information on the Outlook Connector please click here (203). The following instructions will guide you on configuring Outlook 2003 for your [...]

December 11, 2012 Enterprise Email, Informative
Cannot send mail using external email client

Cannot send mail using external email client

I have my AKO/DKO mail configured to an external mail client and cannot send email.  What can I try to correct the problem? Your ISP (Internet Service Provider) may restrict your outgoing mail, requiring you to use their outgoing mail [...]

December 11, 2012 Informative