Enterprise Email

Enterprise Email

Joint Knowledge Online CAC Login Troubleshooting

Joint Knowledge Online CAC Login Troubleshooting

Some users experience problems accessing JKO using CAC. This problem is often the result of a well known and documented problem with incorrectly configured Internet Explorer settings. This problem is known as the “DoD Root Certificate  Chaining Problem” per Defense Information Systems Agency (DISA). DISA has documented the problem and the  recommended solution in detail. [...]

September 17, 2013 Enterprise Email Common Access Card Information, Enterprise Email, Informative 0

Military-security cloud system: Enterprise Email

Military-security cloud system: Enterprise Email

By the end of 2013, the plan is for the Defense Information Systems Agency to have efficient components to put together a robust cloud computing system through tools which can be accessed online at any time. As cloud computing shows its benefits more and more every day, the Army have decided that making this move [...]

September 17, 2013 Enterprise Email Enterprise Email 0

Enterprise Email DoD Systems Agency

Enterprise Email DoD Systems Agency

The Department of Defense has been taking many different opportunities to improve the standards of communication and integration between soldier and the headquarters. This means that the initiatives like the Enterprise E-Mail have helped put the entire communication between staff and soldiers into a much more lucrative and fluid context. In fact, the Enterprise E-Mail [...]

September 17, 2013 Enterprise Email Enterprise Email 0

Enterprise E-mail Outlook Web Access

Enterprise E-mail Outlook Web Access

The Military is always looking for better ways to help their staff integrate with their systems and programs more efficiently. One of the most useful applications available to soldiers and staff is the Enterprise E-Mail Outlook Web Access which allows access from any machine in the world, as long as it has an internet connection [...]

September 5, 2013 Enterprise Email Common Access Card Information, Enterprise Email 8

Web Access to your Outlook e-mail

Web Access to your Outlook e-mail

Web Access to your Outlook e-mail addresses is available through all account holders. However, certain machines are set up in such a fashion that they do not install properly or specific patches or software could prevent Outlook from utilising itself properly. However, Outlook Web Access will give you that ability. To log into the program [...]

September 5, 2013 Enterprise Email Enterprise Email, Informative 0

OWA (Outlook Web App) with your CAC

OWA (Outlook Web App) with your CAC

Please note when logging in to OWA (Outlook Web App) with your CAC, you will need to select your Email certificate. If the incorrect certificate is selected, you will receive the Ërror 500 Internal Server Error”or “Page Cannot be displayed.” You will also want to ensure that you are entering the OWA address manually https://web.mail.mil [...]

August 11, 2013 Enterprise Email Common Access Card Information, Enterprise Email 0

Enterprise Email Help Desk

Enterprise Email Help Desk

You can contact the Enterprise Email Help Desk by using any one of the following options below: Email: help@us.army.mil Phone: 1-866-335-ARMY (2769) -Use Option 3 DSN (OCONUS): 312-560-1110 then ask the operator to connect you to 866-335-2769 [...]

August 11, 2013 Enterprise Email Enterprise Email 2

ISOPREP Helpdesk

ISOPREP Helpdesk

If you need assistance with ISOPREP, then you will need to contact the ISOPREP Helpdesk. I have provided their contact information below: Comm: 586-239-3701 DSN: 312-273-3701 SIPR Email: prmsmail@jricp.dia.smil.mil Website: https://medinah.sed.apg.army.mil/PRO-File/ Thank you for contacting the Enterprise Service Desk. If you have any further questions please feel free to reply to this email. [...]

August 9, 2013 Enterprise Email Enterprise Email, Informative 5

Error akocert.us.army.mil – DoD Root Certificates

Error akocert.us.army.mil – DoD Root Certificates

An error occurred during a connection to akocert.us.army.mil. The certificate error you are experiencing indicates the DoD certificates need to be installed. Installing the DoD certificates should stop you from receiving errors like the one described. This is the result of a Microsoft Update that has changed how Internet Explorer handles Website Security. DoD Root [...]

August 1, 2013 Enterprise Email Enterprise Email, Informative 0

DETERMINING WINDOWS VERSION

DETERMINING WINDOWS VERSION

Microsoft has two pages for determining the version of Windows you are currently running. The links to those pages are listed below. http://support.microsoft.com/kb/310104 – determines what version of Windows you are running such as XP, Vista or 7 http://support.microsoft.com/kb/827218 – assists in resolving if you are running 32-bit or 64-bit versions of Windows software If [...]

July 29, 2013 Enterprise Email Common Access Card Information, Enterprise Email, Informative 0