Enterprise Email

Enterprise Email

Certificate Error Accessing AKO/DKO portal

Certificate Error Accessing AKO/DKO portal

Why am I getting a certificate error when accessing the AKO/DKO portal? There has always been a certificate warning with regards to the AKO/DKO portal. In IE version 6 this message was a pop-up that gives you details about the certificate and the warning and what it is for; and clicking the ‘yes’ button would [...]

December 4, 2012 Enterprise Email Enterprise Email, Informative 0

What is Army Knowledge Online (AKO)?

What is Army Knowledge Online (AKO)?

What is Army Knowledge Online (AKO)? The Army’s Enterprise Portal, Army Knowledge Online (AKO), is a primary component of the Army Knowledge Management (AKM) strategy and The Army Transformation. As the single point of entry into a robust and scalable knowledge management system, AKO is strategically changing the way the Army does business. By enabling [...]

December 4, 2012 Enterprise Email Enterprise Email, Informative 0

Internet Explorer 9 and Webmail 2.0

Internet Explorer 9 and Webmail 2.0

Why does Webmail lock when using Internet Explorer 9? There is a confirmed compatibility issue with a background library within Webmail 2.0 when using Internet Explorer 9. This can prevent it from loading correctly, causing it to freeze or “lock up” during login. The issue is being addressed and should be resolved in a near term [...]

December 3, 2012 Enterprise Email Enterprise Email, Informative 0

AKO/DKO Webmail Freezes when it loads.

AKO/DKO Webmail Freezes when it loads.

There are several reasons why your email may not be loading completely.Webmail Freezing Above 70% If you do not have a preferred web browser set in your Mail Options you may freeze during the loading process. In order to resolve this issue you must first log into your AKO/DKO Account. Then click on My Account [...]

December 3, 2012 Enterprise Email Common Access Card Information, Enterprise Email, Informative 0

AKO Webmail 2.0 – web.mail.mil

AKO Webmail 2.0 – web.mail.mil

What can you tell me about Webmail 2.0? Where can I go to learn how to use all of the features of Webmail 2.0? What are the new features of Webmail 2.0? The new Webmail client features a fully integrated AKO IM client including presence awareness, improved secure signing and encrypting capability, and a quick [...]

December 3, 2012 Enterprise Email Enterprise Email, Informative 3