Enterprise Email

Common Access Card Information

Configure AKO/DKO webmail with an external email client

Configure AKO/DKO webmail with an external email client

How do I configure my AKO/DKO webmail with an external email client? The settings to use your AKO/DKO email with an external email client are all the same, just the look and feel of each email client are not. Use the settings below to configure your AKO/DKO email with your email client of choice or [...]

December 11, 2012 Enterprise Email Common Access Card Information, Enterprise Email, Informative 2

HTML Won’t Display in Webmail

HTML Won’t Display in Webmail

HTML content can no longer be viewed in an email within AKO/DKO webmail. HTML scripts within the body of the email. AKO/DKO webmail is stripping javascript and placing “This message contained javascript which has been removed by AKO/DKO IAW INFOCON level 3 and 4.” in place of the javascript. HTML Attachment AKO/DKO webmail is dropping [...]

December 11, 2012 Enterprise Email Common Access Card Information, Informative 0

Digitally Signing and Encrypting Emails

Digitally Signing and Encrypting Emails

To digitally sign or encrypt emails you will need to: Enable the S/MIME (Secure/Multipurpose Internet Mail Extensions) option on your AKO/DKO webmail. Have your internet browser configured to work with S/MIME. Using Internet Explorer as your browser requires having your ActiveX Controls enabled and permissions to install them. If you use Firefox then you must [...]

December 11, 2012 Enterprise Email Common Access Card Information, Enterprise Email, Informative 0

Outlook 2007 IMAP set up

Outlook 2007 IMAP set up

What settings do I need to configure Outlook 2007 with my AKO/DKO webmail? Answer o digitally sign or encrypt emails you will need to: Enable the S/MIME (Secure/Multipurpose Internet Mail Extensions) option on your AKO/DKO webmail. Have your internet browser configured to work with S/MIME. Using Internet Explorer as your browser requires having your ActiveX [...]

December 11, 2012 Enterprise Email Common Access Card Information, Informative 0

How do I access the ‘DoD Global Directory Service (GDS)’ site?

How do I access the ‘DoD Global Directory Service (GDS)’ site?

DoD Global Directory Service (GDS) is a Department of Defense (DoD) enterprise-wide search engine. It allows DoD personnel names, e-mail addresses, and DoD PKI email encryption certificates to be searchable via the web. GDS pulls information from PKI directories and Designated Data Sources (DDSs) within the Combatant Commanders/Services/Agencies (C/S/As). NOTE: This information is provided as [...]

December 11, 2012 Enterprise Email Common Access Card Information, Enterprise Email, Informative 0

Why is AKO so hard to get into?

Why is AKO so hard to get into?

Why is AKO/DKO security so tough that it even keeps soldiers out? AKO/DKO provides world-class security for online information management, digital document storage and email solutions to more than 2.4 million users. By adopting security industry best practices and standards, and with guidance from DoD and Army CIO/G6, AKO/DKO is one of the best defended [...]

December 4, 2012 Enterprise Email Common Access Card Information, Enterprise Email, Informative 21

AKO/DKO Webmail Freezes when it loads.

AKO/DKO Webmail Freezes when it loads.

There are several reasons why your email may not be loading completely.Webmail Freezing Above 70% If you do not have a preferred web browser set in your Mail Options you may freeze during the loading process. In order to resolve this issue you must first log into your AKO/DKO Account. Then click on My Account [...]

December 3, 2012 Enterprise Email Common Access Card Information, Enterprise Email, Informative 0