The Army Knowledge Online maintains account access for users whose spouse dies while in the service of the military or retirement. We do have certain requirements to qualify for a continuing account but all of these issues are handled with the care and discretion demanded of such a sensitive subject. The Army Knowledge Online does want to work to ensure any surviving spouse keeps their AKO benefits. If you believe you need assistance with this please contact the service desk.
For more information on contacting the service desk please read HOW DO I CONTACT THE AKO SERVICE DESK?.