Milgaming photo

Why is AKO being transitioned to next generation enterprise services?

As part of IT management reform, Secretary of the Army John McHugh signed a memo transitioning Army Knowledge Online, or AKO, to next-generation enterprise services. AKO is part of an aging IT infrastructure the Army is upgrading, and with this evolution, certain services will change. Through the transition to next generation enterprise services, the Army is leveraging existing and emerging commercial technologies to provide cutting edge capabilities to the Soldier and civilian to meet today’s mission and tomorrow’s challenge.

read more
090609-F-6147B-202

DOD to mandate documentation for lost, stolen CAC cards

Later this year, the Defense Department will begin fully enforcing a previously optional policy regarding the reissuance of lost or stolen common access cards, a defense official said here today.

Sam Yousef, a program manager for identity and benefits policy at the Defense Human Resources Activity, discussed an update to the current CAC issuance policy during an interview with American Forces Press Service and the Pentagon Channel.

“Beginning in late March (or) early April of this year, we are going to begin fully enforcing current common access card policy, which will require individuals to bring supporting documentation if they have had their ID cards lost or stolen,” he said. “If you have your card lost or stolen, you should work with your local security office or the individual sponsoring you for that ID card.”

read more
4271795260_d9f29d053f_o

DoD Enterprise Email

The Department of Defense (DoD) Enterprise Email (DEE) service provides secure cloud-based email to the DoD enterprise that is designed to increase operational efficiency and facilitate collaboration across organizational boundaries. As an enterprise-wide service, DEE reduces the cost of operations and maintenance by consolidating hardware into DISA’s secure, global Defense Enterprise Computing Centers (DECCs). DEE creates a common platform for the DoD, ensuring Agencies can easily and effectively share information among virtual groups that are geographically dispersed and organizationally diverse. The technical and functional benefits of DEE include:

read more
owa1

Accessing Enterprise Email (OWA)

  1. Open a web browser and go to: https://web.mail.mil
  2. You will see the following screen informing you that you are accessing a U.S. Government Information System. Click “I Accept”.owa1
  3. When prompted, be sure to select only your DOD EMAIL certificate. Click “OK”.Image
  4. You will be presented with a second screen. Simply click the link in the center. (NOTE: The words for your link may be slightly different than what is in this image.)owa3
  5. It will present a second request for the correct certificate. When prompted, select the DOD EMAIL certificate. Click “OK”.Image
  6. If this is the first time you have used the webmail interface, you should get a screen asking for the time zone you are in. Select the appropriate time zone and click OK.owa4
  7. At this point, the webmail interface (OWA) will open.owa5
    If you have any problems or questions about Enterprise Email, please call the Army Enterprise Service Desk, 1-866-335-ARMY (2769), and select option #4.
read more
1

Family members must enable AKO email auto-forwarding by Dec. 31

Retirees and family members should activate the forwarding function in their Army Knowledge Online account profile before Dec. 31, 2013, when their email will no longer be accessible.

As of Jan. 1, 2014, they cannot log into their inboxes or reach information and messages archived in Army Knowledge Online, known as AKO, email folders.

As part of the Army’s AKO transition to enterprise services, Army retirees and family members can have their AKO email automatically forwarded to a commercial email address until Dec. 31, 2014. In the past, users could only forward AKO email to a government email address.

read more
4271795260_d9f29d053f_o

DoD Enterprise Email Information and Features

The Department of Defense (DoD) Enterprise Email (DEE) service provides secure cloud-based email to the DoD enterprise that is designed to increase operational efficiency and facilitate collaboration across organizational boundaries. As an enterprise-wide service, DEE reduces the cost of operations and maintenance by consolidating hardware into DISA’s secure, global Defense Enterprise Computing Centers (DECCs). DEE creates a common platform for the DoD, ensuring Agencies can easily and effectively share information among virtual groups that are geographically dispersed and organizationally diverse. The technical and functional benefits of DEE include:

read more
size0

Army Finishes DoD Enterprise Email Migration

The Army successfully completed the bulk of its migration to one of the Army’s highest priority IT initiatives, DOD Enterprise Email, at the end of July.

Army users can now access their email securely from anywhere in the world at any time.

This effort began in January 2011 and improves operational effectiveness, security, and efficiency. Before migration, the Army spent considerable resources managing and securing disparate legacy email systems.

More than 1.43 million Army users migrated on the unclassified Non-classified Internet Protocol (IP) Router Network, or NIPRNet, and 115,000 users on the classified Secret Internet Protocol Router Network, or SIPRNet. This includes Active Army, Army National Guard, Army Reserve, Army Medical Command, and Army civilians and contractors. The Joint Staff, Defense Information Systems Agency, or DISA, U.S. Africa Command, and U.S. European Command have also migrated to DOD Enterprise Email, or DEE.

read more
index2

Army Enterprise Email Migration

User Preparation Checklist
Pre-migration:

  • Print your distribution lists and all contacts, save a hard copy. (You will have to put these back in at a later time.)
  • Make note of mailbox or calendar delegations. (You will have to put these back in at a later time.)
  • Make note of critical future or recurring meetings. (You will have to put these back in at a later time.)
  • Print out and save all of your Outlook personal configurations. (You will have to put these back in at a later time.)
  • Multiple personas (Reservist or NG who are also DA Civilian or Contractors) need to enable PIV Mode on their CAC. Follow instruction on the Army DMDC self-service portal provided by your local Network Enterprise (NEC).
  • Reduce inbox size to less than 50 MB, fewer than 2K items (mail, calendar, to do), none more than 30 days old (by downloading to a local PST).
  1. - Right click on inbox and select properties.
  2. - Left click on folder size bar to see inbox size.
  • Post-migration:
  • Turn on Outlook to establish proper connectivity to the new exchange and send out test email.
  • Manually recreate distribution lists, contacts and delegations. Continue to update distribution lists until all members have migrated to the new enterprise.
  • Manually input meetings on calendar.
  • Re-establish PST file connection.
  • Manually reconfigure personal settings.
  • Re-subscribe to RSS feeds and portal alerts.
  • Improvements
  • CAC Access to email (anywhere, any time, from any authorized device)
  • Email Accounts remain active during TDY, PCS moves and unit relocations
  • Share individual, organizational, and resource calendars across the enterprise
  • Find Email Addresses and contact infor-mation for all DoD email users worldwide
  • 4 Gigabytes of email storage – 40 times the current 100 MB limit (500MB on line, 3.5GB archived)
  • 500 Megabyte webmail accounts for those who only have AKO currently
  • Challenges
  • Email Address will change to reflect associated military branch and persona.
  • Public Folders will be replaced in the short term by organizational mailboxes until an enterprise portal is available.
  • CAC Authentication on Enterprise Email is separated from usual PC logon.
  • Reconfiguring Your Services after migration will require users to manually renter data such as calendar delegations, personal settings, contacts and recurring meetings. Presently there are certificate issues between the legacy and new envi-ronments.
  • Distribution Lists will have to be recreated and continually updated until all list member are migrated to the new enterprise.

Additional Information available at:
7th Signal Command FAQ Website

Post questions at MilBook discussion forum: https://www.kc.army.mil/book/thread/7900
Army Enterprise Email Migration

What Is Happening?
During 2011, Army email users will transition to an Army Enterprise Email service managed by the Defense Information Systems Agency (DISA) and not your local Network Enterprise Centers (NEC).
Instead of accessing email through local NEC email servers, users will access email services from centralized servers, in the Department of Defense cloud.
This new approach will provide significant capability improvements for email users over time. We will experience challenges initially, especially before everybody migrates from the legacy to the new environment.
Help will be available throughout the process, and we will resolve challenges as soon as possible.
Q & A’s
Q: What is the scope of Enterprise Email?
A: The scope of this effort includes all Non-secure Internet Protocol Router Network (NIPR) Exchange email systems with the exception of those that deploy with operating forces. Subsequent orders will address non-Exchange based systems.
Q: Will my email address change?
A: Yes. There will be a standard email format of first.mi.last.persona@mail.mil
Standard email addresses will be:

read more
4271795260_d9f29d053f_o

DEPARTMENT OF DEFENSE (DOD) ENTERPRISE EMAIL

Department of Defense (DoD) Enterprise Email Information Page

In the coming months, all Army AKO users having a CAC will be migrated to DISA’s Enterprise Email (EE). This means that the AKO accounts will no longer be accessible. DISA will be using Microsoft Exchange and will require 100% CAC use from the Outlook Web App (OWA) web page https://web.mail.mil.

Army AKO users has to access OWA. An email account should have already been created.

Problems that may be encountered when trying to access DoD Webmail are listed below. Solutions to these problems are also provided.

read more